Privacy policy

Last Updated: March 7, 2026

Magnolia Roots and Company operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Magnolia Roots and Company is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: name, address, billing address, shipping address, phone number, email address.

  • Financial information: credit/debit card or financial account numbers, transaction details, payment confirmation.

  • Account information: username, password, security questions, preferences, settings.

  • Transaction information: items viewed, added to cart, wishlist, purchased, returned, or canceled.

  • Communications: customer support inquiries or other communications with us.

  • Device information: IP address, browser, device, or network identifiers.

  • Usage information: interactions with the Services.

We collect personal information:

  • Directly from you (account creation, purchase, communications).

  • Automatically (cookies, device tracking, and similar technologies).

  • From service providers (e.g., Shopify, payment processors).

  • From partners or other third parties.

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve the Services, including fulfilling orders, processing payments, remembering preferences, and recommending products.

  • Send marketing, promotional, or advertising communications via email, text message, postal mail, or targeted online advertising.

  • Provide customer support and communicate with you.

  • Ensure security, prevent fraud, and comply with legal obligations.

SMS / Text Messaging

Magnolia Roots and Company may send you SMS messages to:

  • Answer questions and provide customer support.

  • Send updates on orders or transactions.

  • Share promotional messages about products, events, or special offers.

Important SMS notes:

  • Message frequency may vary; message and data rates may apply.

  • You can opt out at any time by replying STOP.

  • For help, reply HELP or contact us directly.

  • SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

Data Transfer and Protection Policy

  • We do not transfer your personal data to external organizations under any circumstances, even with your consent.

  • To prevent unauthorized sharing of your data, we implement the following technical and organizational measures:

    • Strict access controls to limit data access to authorized personnel only

    • Regular audits to monitor and ensure compliance with data protection policies

    • Continuous monitoring and updating of security protocols

Messaging Terms and Conditions

  • By providing your phone number and agreeing to receive texts, you consent to receive text messages from Magnolia Roots and Company at 601-689-5877 regarding informational and marketing purposes.

  • Consent is not a condition of purchase. Message frequency varies; message & data rates may apply.

  • You can reply STOP to unsubscribe at any time or HELP for assistance.

  • You can also contact us at 601-689-5877 or store@magnoliarootsco.com.

  • Mobile opt-in information is never shared with third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. For more details, please see the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may link to third-party websites. We are not responsible for their privacy practices. Review their privacy policies if you interact with those platforms.

Children's Data

The Services are not intended for children. We do not knowingly collect information from children under the age of majority. Contact us if you need to request deletion of such information.

Security and Retention of Your Information

No security measures are perfect; we cannot guarantee perfect security. We retain your personal information as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access or know your personal information.

  • Correct or delete personal information.

  • Receive a copy or transfer your data.

  • Opt out of sale, sharing, or targeted advertising.

  • Manage communication preferences (unsubscribe from marketing emails).

You can exercise these rights via the Services or by contacting us. We may require identity verification to process requests.

International Transfers

Your information may be transferred, stored, or processed outside your country. For transfers outside the EEA or UK, we rely on recognized transfer mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory reasons. Updates will be posted with the revised date.

Contact

For questions or to exercise your rights, contact us:

Magnolia Roots and Company
4805 Poplar Springs Dr Suite A
Meridian, MS 39305, US
Email: store@magnoliarootsco.com
Phone: 601-689-5877